COMPREHENSIVE SERVICES

Lab Services

A comprehensive suite of business, back office & IT services to help labs maximize efficiency, maintain compliance, and accelerate growth.

Operational & Compliance Support

Critical business services that help labs stay compliant, report accurately, and optimize day-to-day operations.

Infectious Diseases Reporting

Timely, accurate reporting to agencies like the CDC via secure electronic data exchange. Trend detection from test results generates alerts for proactive action.

Cancer Registry Reporting

Track cancer type, stage, demographics, and treatments. Supports registry accuracy, trend monitoring, program evaluation, and clinical trial research.

Demography Management

Electronic data collection, analytics for patterns and trends, secure role-based access, and paper-to-digital conversion services for improved patient outcomes.

Lab Workflow QA & Monitoring

Define KPIs for TAT, resource utilization, and billing. Identify deviations, audit invoicing leakages, and implement quality control procedures.

Compliance Documentation

Ensure regulatory compliance, stay current with changes, and secure patient data. Covers ISO, FDA 21 CFR, CLIA, and HIPAA documentation.

DOH Reporting

Streamlined Department of Health reporting with automated data submission, ensuring labs meet state and federal mandates for notifiable conditions, quality metrics, and regulatory filings.

Technology & Integration Services

End-to-end technology services covering interface management, customization, integration, and long-term data stewardship.

Interface Monitoring & Exceptions

Monitor interfaces to lab equipment, EHRs, and billing systems. Detect data anomalies, generate alerts, and reduce downtime with proactive exception management.

LIS Administrative Services

Comprehensive LIS administration including system configuration, change management, troubleshooting support, and ongoing monitoring to keep your laboratory information system running at peak performance.

Key Supporting Services

Remote agent setup, custom reports and dashboards, paper-to-digital conversion, eligibility verification to avoid denials, and compliance documentation.

Custom Interface Development

Build tailored interfaces for specific data exchange needs, real-time access, and improved communication between systems.

Platform Customization

Customize workflows, define KPIs, create tailored dashboards and reports, and implement lab-specific analytics and monitoring.

Hub-Spoke EMR/PMS Integration

Central hub architecture with partner EMR/PMS platforms as spokes, enabling seamless data sharing, reduced errors, and improved patient safety.

Long Term Data Archival

Data and Media Storage up to 3 years on standard subscription, beyond 3 years archival chargeable per GB. Migration services available for moving existing and legacy data into long-term storage.

Branding & White Labelling

Custom branding for reports, portals, email communications, text messages, and all platform modules.

Migration Services

Seamless data migration from existing systems, handling data of any size and longevity with minimal disruption.

Ready to Explore Our Services?

Let us show you how our value added services can optimize your lab operations and drive growth.