Effective Date: August 27, 2026
VitalAxis sends secure payment links — by text message or email, and only when you request one — so you can pay a specific statement or invoice online.
You asked for it during a phone call about a statement or invoice — either one issued by VitalAxis, or one issued by a healthcare provider on whose behalf we send messages. Links are sent one at a time, on request, to the phone number the caller was calling from.
Payment links are unique and expire after use or after a period of time. If your link brought you here, it has expired or is no longer valid. To get a fresh link, call the phone number printed on your statement and request a new one — or use any other payment method your statement lists.
A genuine VitalAxis payment link never asks you to log in, never asks for your card details by phone call or text reply, and always leads to a payment page for a specific statement. If anything seems off, call the number printed on your statement directly.
Payment-link texts are sent one per request, only when you ask. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms and Privacy Policy.
Our team is here to address any privacy concerns or data requests you may have.